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Privacy Policy

1. Introduction

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Pasticceria Italia respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when placing an order, making an enquiry, attending an event, or interacting with our business.

 

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

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2. Information We Collect

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We may collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • Home or delivery address

  • Social media usernames or online account names used for communication

  • Order and purchase history

  • Information provided in enquiries, bookings, forms, emails, messages, or phone calls​

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We only collect information that is reasonably necessary to provide our products and services.

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3. How We Use Your Information

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We collect and use your personal information for purposes including:

  • Processing and managing orders

  • Delivering products

  • Communicating about enquiries, bookings, and orders

  • Providing customer support

  • Confirming collection or delivery arrangements

  • Maintaining business records

  • Complying with legal obligations

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4. Sharing of Information

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Pasticceria Italia does not sell, rent, trade, or share your personal information with third parties or other businesses for marketing purposes.

Your information will only be disclosed where required by law or where necessary to protect the legal rights of Pasticceria Italia.

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5. Storage and Security

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We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored electronically, in physical records, or within business communication platforms used by Pasticceria Italia.

While reasonable precautions are taken, no method of electronic storage or transmission can be guaranteed to be completely secure.

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6. Access and Correction

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You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

Requests should be made using the contact details provided below.

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7. Retention of Information

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We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with legal obligations.

When information is no longer required, reasonable steps will be taken to securely delete or destroy it.

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8. Marketing Communications

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From time to time, Pasticceria Italia may contact customers regarding products, services, promotions, or business updates.

You may request to opt out of marketing communications at any time by contacting us.

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9. Changes to this Privacy Policy

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Pasticceria Italia may update this Privacy Policy from time to time. Any updates will be published on our website or made available upon request.

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